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September 15, 2025

The Content OS: How to Build Trust When Attention is Scarcer Than Capital

Building the system that transforms attention into trust, and trust into traction.

Maarten van Kroonenburg Founder, BW Ventures

Attention is scarcer than capital. For corporates bringing new propositions to market, that inverts the content playbook: publishing more loses to publishing with a system. The Content OS is that system: how attention becomes trust, and trust becomes pipeline.

Attention will be the scarcest resource of the next decade.

Scarcer than capital.Scarcer than talent.Scarcer than technology.

And if you're leading an innovation project inside a corporate, this is your true bottleneck. Not the budget. Not the tech. Not even the politics.

It's attention.

You're not just launching a product. You're trying to change or build a market.

And markets don't change because you built something new. They change because people start to believe something new.

That belief isn't created in a single demo or one deck. It's created over time, in stories, insights, and perspectives that slowly reshape how buyers think.

The question is: how do you earn seven hours of trust in a world where nobody even gives you seven seconds?

That's where the Content Operating System (Content OS) comes in, a repeatable way to turn ideas into influence, and influence into traction.

Inbound vs Outbound: Playing Different Games

Outbound and inbound are not rivals, they're different games with different timelines. Both should be part of your GTM operating system.

Outbound is direct. You identify the right people, reach out, and push for a response. Done well, it gets you meetings fast. ROI typically shows up in three to six months. But the second you stop calling, stop emailing, stop pushing, the results vanish. Outbound requires constant effort.

Inbound is slower, but it compounds. Instead of reaching out to buyers, you earn their attention. You publish ideas, perspectives, and proof points that attract them to you. The ROI isn't immediate. It can take one to two years or sometimes even longer. But when it lands, it's powerful, because you're no longer knocking on doors, buyers are knocking on yours. Inbound can help you build a flywheel.

Most corporates stay stuck in outbound because it's easier to measure. Activity in, activity out. But real growth engines are built when outbound feeds into inbound and vice versa. Outbound fills the pipeline now, while inbound builds a compounding machine that sustains it tomorrow.

A Content OS is how you make systemize your content-efforts. Without it, inbound is random and slow.

Attention

We talk about capital and resources as a form of scarcity. But in the next decade, the scarcest resource will be attention, in my opinion.

Research says your buyers need 7 hours, 11 touchpoints, and 4 channels before they'll trust you enough to act. That's the 7-11-4 rule. But more often than not, we're being pushed to create super short forms of content. Songs are getting shorter and shorter (less than 2 minutes, and the "catch" is 15 seconds, optimised for Instagram and TikTok). We're being told that written pieces should be shorter and shorter.

Our attention spans are getting shorter and shorter. However, these short pieces of content don't build any trust, familiarity or even unity. In my opinion, the contrary is true. Look at the success of YouTube influencers and Twitch Streamers, their fans watch hours and hours of their content.

Think about it.

Time builds a relationship, it builds trust and helps you understand their unique point of view.

Can you still remember that one viral LinkedIn post and who wrote it? That one event? Forgotten. One deck? Buried in their inbox.

As Google states with their 7-11-4 theory, if you don't engineer those 7 hours across multiple touchpoints, it becomes harder and harder to sell your proposition to them.

Content in the Age of AI

Before we continue, I think it's very important to talk about AI.

AI has changed content.

It's easier than ever to churn out LinkedIn posts or blog drafts. Which means platforms are now flooded with empty content.

Of course, I also use AI to help me create content. But there is one important thing I've learned: sustained attention is the only thing that helps you bring ROI. And the way to earn it is with a strong Point of View (POV).

AI is great for:

  • Research.
  • Idea generation.
  • Structuring
  • Editting
  • Repurposing.

But it can't create your unique perspective on things. It doesn't spread your vision and your ideals.

If your content doesn't have a POV, if it doesn't challenge, provoke, or teach, it won't get attention. And attention is what you need to ultimately build trust, a relationship and an ROI on your content.

And while written content has become cheap, video still carries weight. Seeing your face, hearing your voice, watching your conviction, that creates trust faster. It's harder to produce, but that is exactly why it works.

Let AI handle efficiency.You should bring authenticity.

Why Most Content Fails

Most innovation teams treat content like they should tell the world how awesome they are by showing them all the events they attend, the prizes they win, and repeating all their products and services. A smaller group posts random blogs and sporadic updates, perhaps a video once a quarter. But then they conclude: "Content doesn't work."

But sporadic content that doesnt challenge how you think, provoke your thoughts or teaches you something doesn't create value. It's just short-term noise.

That's why I like the Content Pyramid from the Category pirates. It's a simple way to see why most content fails.

  • Level 1: Consumption. You scroll, you read, you like.
  • Level 2: You share someone else's ideas.
  • Level 3: Is obvious connection. You say what everyone already knows.
  • Level 4: Non-obvious connection. You connect dots in a way others haven't seen yet.
  • Level 5: Is category creation. You introduce a new lens for how the world works.

Most teams never get past levels two or three. They repost someone else's slides or publish "insights" that sound safe because everyone already agrees with them. That can get likes, but it won't build long-term credibility.

Your leverage is build at levels four and five. That's when your content starts reframing how people look at the world trough your unique point of view. When people begin to use your language, not someone else's. That's the difference between content that disappears after a day and content that compounds into authority and a healthy ROI.

The second mistake: giving up too early. Because you can't tie a deal to one post. The ROI of content doesn't show up in a neat spreadsheet. It's long-term, indirect, and compounding.

It's a "dark-funnel".

One article won't close a deal. Fifty, spread across six months, might, if you build authority and continue to spread your POV.

Warren Buffett once said: "It may be all right in practice, but it will never work in theory." Content works exactly like that.

It's not a marketing tactic. It's an asset class. You invest in it like you invest in ventures: upfront, patient, compounding.

Rythms

That's why building rhythms are so important. Great content doesn't come from inspiration. It comes from rhythms, systems and discipline.

I like to work in Spheres: a 90-day plan focused on a single theme, spread across four channels.

An example:

  • 6 Substack/longform articles
  • 6 podcasts
  • 3 YouTube videos
  • 24 LinkedIn posts

You are not writing for one viral hit. It's like surround sound: your audience sees your story everywhere, in different formats, at different moments, until your unique point of view sticks.

Think of it like going to the gym. One heavy lift won't build muscle. Three times a week, consistently, will. Content is the same.

That's why I'm a firm believer that systems matter. It helps you keep a rythm.

The 5 Steps of a Content OS

For me, every Content OS runs in a loop to fill up my sphere.

  1. Curate – Build a inspiration book or a "swipefile". Save posts, slides, ideas. Anything that resonates during the week. You look for interesting formats, inspiring topics and research. Everything to make sure you stay creative and inspired.
  2. Templatize – Instead of writing from scratch, you should build a library of templates that have worked for you in the past. Justin Welsh is very big on this, and it helps tremendously. You will never start from a blank page.
  3. Create – Write in batches. We like to a content matrix (themes × styles) for your Sphere. Let AI speed up research and drafting, but always make sure your stay in control of your unique point of view on the subject.
  4. Publish – Automate, schedule, and distribute. Treat publishing like a board meeting: non-negotiable. There are so many tools that can help you with this, this shouldn't take long.
  5. Remix – Give every asset multiple lives. Turn a blog into a deck. A webinar into clips. A post into a podcast or Youtube-video.

This system should become a habit. The more ingrained the habit, the better your content and results will be.

The Innovation Leaders as Publishers

In startups, it's the founder who becomes the voice.

In corporates, it's the innovation leads, venture managers, intrapreneurs. The people driving the new concept. The ones closest to the customer problem.

Because: people follow people in the early stages of your venture, not brands. Brands are build over time.

Nobody wants a glossy PDF from "GlobalCorp Innovation." They want to hear from you.

When innovation leaders publish directly, trust accelerates and it helps your prospecting OS have higher ROI's.

Content as Sales Enablement

Content isn't just for the top of the funnel. When it's done right, it speeds up every stage of the sale.

It opens doors. A sharp article gives your SDR a reason to reach out and a hook that makes the first conversation easier.

It accelerates the middle. A clear case study removes doubts before they stall momentum.

It helps close. An ROI paper or a strong industry point of view gives your champion the ammunition they need to get procurement and the board onside.

When you deeply understand your value proposition, every piece of content becomes a sales tool. Over time, you build a library that the whole team can draw from. At that point, content stops being "marketing." It becomes part of the infrastructure of your Go-To-Market system.

It multiplies the impact of every other OS. Prospecting is warmer because buyers already know your perspective. Demo conversations run smoothly because the story is familiar. Closing gets easier because the risk feels lower. Customer success scales faster because value is reinforced.

The chances of reaching Charlie Munger's Lollapalooza-effect become bigger and bigger.

What to Remember

Innovation fails without distribution.

Distribution fails without trust.

And trust is built with consistent, systematic content.

That's why Content OS isn't optional.It's core to your GTM-strategy.

Everyone is drowning in noise.If you want to win you don't need the best features.You need to be the one with the clearest rhythms, the strongest POV, and the courage to publish relentlessly.

Because if you don't design your narrative, someone else will.

If you want to see how we build Content OS inside corporate ventures, subscribe here or reach out.

-Don't create unicorns,Breed blue whales.🐋

Related reading: Replace Hope with a System: Prospecting OS for Innovation Teams

The Content OS is one module of the GTM Operating System we install inside client teams. We validate by commitment in PreXLR and install the go-to-market in XLR. Book a discovery call.

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